Delivery Information

We provide fast, reliable and genuinely free delivery across the United Kingdom, with clear timelines and no hidden conditions.

When you order a laptop from us, delivery is always free, regardless of order value. Accessories and smaller items qualify for free delivery on orders over £19. Orders are processed transparently, and payment is only taken after you have received and checked your items.

Free Next-Working-Day Delivery to Major UK Cities

Orders placed before 6 pm (Monday–Friday) are eligible for free next-working-day delivery to the following areas:

• London (all postcodes)
• Greater Manchester
• Birmingham and the West Midlands
• Leeds and West Yorkshire

Orders placed after 6 pm, at weekends or on UK Bank Holidays are dispatched on the next working day and delivered according to standard courier schedules.

Free 1–3 Working Day Delivery Across the Rest of the UK

For addresses outside the major city regions — including Wales, Scotland, Northern Ireland and rural areas — delivery remains completely free and usually takes 1–3 working days from dispatch.

Same-Day Dispatch from Our UK Warehouse

• Orders confirmed before 4 pm (Monday–Saturday) are dispatched the same day
• Orders placed after 4 pm or on Bank Holidays are dispatched the next working day

Once your order leaves our warehouse, you receive a dispatch confirmation with full tracking details.

Tracked and Insured Delivery

All orders are shipped using reputable UK courier services such as DPD, Parcelforce, Evri or Royal Mail, selected based on delivery location and parcel size. Every shipment includes:

• A unique tracking number
• Real-time delivery updates via email or SMS where available
• Full insurance coverage while in transit at no additional cost

Professional Packaging and Handling

We take care to protect all laptops and electronic items during transit. Each order is packed using:

• Shock-absorbing corner protection
• Anti-static protective materials
• Double-walled reinforced boxes
• Tamper-evident security seals

Every parcel undergoes a final visual and packing check before leaving the warehouse.

If You Are Not Available at Delivery

If the courier cannot deliver your parcel on the first attempt, you can easily manage the delivery using the tracking link provided. Options typically include:

• Rearranging delivery for another day
• Redirecting to a neighbour or approved safe location

Busy Periods and Public Holidays

During peak periods such as Black Friday, Christmas or nationwide disruptions, delivery times may occasionally be extended by courier networks. If any delay affects your order, we will notify you promptly.

Remote and Island Deliveries

We deliver free of charge to the Scottish Highlands, island regions, the Isle of Man, the Isles of Scilly and Northern Ireland. Typical delivery times for these locations are 1–5 working days from dispatch.

International Shipping

At present, we ship exclusively within the United Kingdom, including Northern Ireland and BFPO addresses.

Additional Delivery Details

• Dispatch cut-off is 4 pm Monday–Saturday
• Delivery instructions can be added during checkout
• All shipments are insured until successful delivery
• Severe weather or courier disruptions may affect transit times
• Orders with multiple items may be shipped together or separately at no extra cost
• Delivery address changes are possible before dispatch by contacting support
• Payment is only taken after you receive and inspect your order

Customer Support

Our UK-based support team is available 7 days a week to assist with delivery-related questions, address updates or scheduling requests. We aim to respond quickly via live chat or email.

Customers across the UK choose us for clear delivery terms, careful handling of laptops and a straightforward ordering process — whether purchasing a high-performance workstation or a simple accessory.

Delivery – Frequently Asked Questions

Is delivery free on all laptop orders?

Yes. All laptops are delivered free of charge with no minimum order value. Accessories qualify for free delivery on orders over £19.

How long does delivery take?

Major cities may qualify for next-working-day delivery when ordered before the cut-off time. Most other UK addresses receive delivery within 1–3 working days, with remote regions typically taking up to 5 working days.

Do you offer Saturday delivery?

Yes. Orders dispatched on Fridays may be delivered on Saturday depending on the courier service available for your area.

Which couriers do you use?

We work with established UK courier providers including DPD, Parcelforce, Evri and Royal Mail Tracked services.

Can I track my order?

Yes. Tracking information is sent as soon as your order is dispatched.

Do I need to pay before delivery?

No. Orders are processed without prepayment. Payment is completed only after you have received and inspected your items.