Delivery Information

Fast, reliable and completely free delivery across the entire United Kingdom.

Order your new laptop today and enjoy free delivery no matter how much you spend. For all other items (accessories, cables, cases, etc.) delivery is free on orders over £19. All orders are processed without prepayment — you pay only after receiving and inspecting your items.

Free Next-Day Delivery to Major Cities

Place your order before 6 pm (Monday–Friday) and we’ll deliver free the next working day to:

• London (all London postcodes)
• Greater Manchester
• Birmingham & the West Midlands
• Leeds & West Yorkshire

Orders placed after 6 pm, at weekends or on Bank Holidays are dispatched the next working day and delivered the day after that.

Free 1–3 Day Delivery Everywhere Else in the UK

If you live outside the major cities listed above — including Scotland, Wales, Northern Ireland, the Highlands & Islands, the Isle of Man, the Isles of Scilly and the Channel Islands — your order will still arrive completely free, normally within 1–3 working days of dispatch.

Same-Day Dispatch (Monday–Saturday)

• Order before 4 pm → dispatched the same day from our London warehouse
• After 4 pm, weekends or Bank Holidays → dispatched the next working day

The moment your parcel leaves us, you’ll receive a dispatch confirmation email with full tracking details.

Fully Tracked & Fully Insured – Always

Every order is sent using a signed-for, tracked courier (DPD, Parcelforce, Evri or Royal Mail depending on your postcode). You get:

• Instant tracking number & direct link
• Real-time email and SMS updates
• Full insurance at no extra cost while in transit

Secure, Protective Packaging

Laptops and electronics are packed with:

• Shock-absorbing corner protectors
• Anti-static bags
• Double-walled cardboard boxes
• Tamper-evident security seals
• A final quality check before leaving the warehouse

What Happens If You’re Not Home?

Your courier will leave a calling card and you can easily:

• Rearrange delivery online
• Divert to a neighbour or safe place (if pre-approved)

Everything is managed directly through the tracking link we send you.

Peak Periods & Bank Holidays

During Black Friday, Christmas and other busy periods, couriers may experience slight delays. If that ever happens, we’ll notify you instantly by email and text.

Delivery to Remote & Island Addresses

We deliver free of charge to the Scottish Highlands, all island regions, the Isle of Man, the Isles of Scilly and Northern Ireland. These addresses simply fall into the 1–5 working day window.

International Delivery

At the moment we only ship within the United Kingdom (including Northern Ireland).

Additional Delivery Information

• Orders placed before 4 pm Monday–Saturday are dispatched the same day. Orders after 4 pm are shipped the next working day.
• At checkout, you can add delivery instructions, such as leaving your parcel with a neighbour or in a safe place.
• All items are packed in shock-absorbing protective packaging and fully insured until delivery.
• During peak holiday periods or severe weather, deliveries may take slightly longer, and we will notify you if any delay is expected.
• We partner with major UK courier services to ensure fast and reliable delivery.
• Multiple items in the same order are shipped together whenever possible; if items are delayed, they may be shipped separately at no extra cost.
• If you need to change your delivery address after placing an order, contact us as soon as possible — changes are usually possible before dispatch.
• All orders are processed without prepayment — you pay only after receiving and inspecting your items.

Need Help or Want to Change Something?

Our UK-based support team is here 7 days a week. Contact us anytime if you need to:

• Update your delivery address (before dispatch)
• Redirect a parcel already on its way
• Choose a preferred delivery date

Live chat and email replies are usually within minutes.

Thousands of customers across the UK already choose us because our delivery is fast, genuinely free and completely hassle-free — whether you’re buying a £1,500 gaming laptop or a £25 charger.

Delivery – Frequently Asked Questions

1. Is delivery really free on every laptop order?

Yes – 100% free, no minimum spend, no hidden fees. Laptops always ship free. Accessories and smaller items are free when your basket total is £19 or more. See full Delivery Information for details.

2. When will my laptop actually arrive?

London, Manchester, Birmingham or Leeds → order before 6 pm Monday–Friday and it’s with you the next working day.
Everywhere else in the UK mainland → 1–3 working days from dispatch.
Highlands, Islands, Northern Ireland, Isle of Man, Isles of Scilly → still free, usually 1–5 working days.

3. What time do I need to order for next-day delivery?

Place your order before 6 pm Monday–Friday and we’ll get it out the same evening for delivery the next working day.

4. Do you deliver on Saturdays?

Yes – next-working-day delivery includes Saturday delivery for orders placed before 6 pm on Friday.

5. Do I have to pay upfront?

No. You pay nothing until you’ve received and checked your order. All laptops and accessories are sent on a “pay on delivery” basis.

6. Which couriers do you use?

We use DPD, Parcelforce, Evri and Royal Mail Tracked & Signed depending on your postcode and parcel size. You’ll always get a 1-hour delivery window where available.

7. Can I track my order?

Absolutely – the moment it leaves our warehouse you’ll get a dispatch email with a direct tracking link and SMS updates from the courier.

8. What if I’m not home when the courier arrives?

The driver will leave a calling card. You can then rearrange delivery online or divert to a neighbour/safe place — all free of charge.

9. Can I change the delivery address after I’ve ordered?

Yes, as long as the parcel hasn’t been dispatched yet. Just drop us a message via live chat or email and we’ll update it instantly.

10. Do you ship to BFPO (British Forces) addresses?

Yes, we deliver free of charge to BFPO addresses – normal 3–7 working day timescale applies.

11. What happens during Christmas or Black Friday?

Couriers get very busy, so next-day delivery to major cities is still aimed for, but occasionally slips to 48 hours. We’ll email and text you if anything changes.

12. Are laptops packed safely?

Every laptop gets corner protectors, anti-static wrapping, plenty of bubble/foam and a strong double-walled box with security seals. Damage in transit is extremely rare.

13. Can I add delivery instructions at checkout?

Yes – there’s a notes box where you can say “leave with neighbour” or “safe place behind bin”. The courier will follow your instructions.

14. Do you deliver to lockers or collection points?

We only deliver directly to your specified address in the UK, including safe places or with a neighbour as instructed. Collection points are not available.

15. My tracking says “delayed” – what now?

Don’t worry – it happens occasionally with weather or courier volume. We’re automatically notified and will contact you with a new estimated date.

16. Do I pay before receiving my order?

No – all orders are processed without prepayment. You pay only after receiving and inspecting your items.